FAQ


Q: DO YOU HAVE ANY MINIMUM ORDER QUANTITIES?

A: No we do not have any minimums, you can order as many or as few neck gaiters as you’d like. We do however offer bulk discounts so the more you purchase the more you can save.

Q: CAN I USE MY OWN NECK GAITERS?

A: Due to the professional nature of our service we will only customize and print our own handmade neck gaiters that are purchased on our website.

Q: HOW MUCH DOES SHIPPING COST?

A: Shipping fees depend on the size of your order and your shipping destination. We advise that you create a dry run of your order and enter your shipping location. Our system will calculate the exact shipping cost for you so you can make a quick decision.

Q: DO YOU SHIP INTERNATIONALLY?

A: Heck Yes!. We ship orders all over the world on a daily basis.

Q: HOW LONG DOES MY ORDER TAKE TO SHIP?

A: Each order is personally customized and made for you. That means the total time from us to you can be 4-6 weeks. We’ll keep you updated as your order goes through the different stages of production.

Q: DO YOU HAVE A SET UP FEE?

A: We here at Nine89 have no set up fees. Our process is mostly digital.

Q: HOW MANY COLORS CAN YOU PRINT ON MY NECK GAITER?

A: With our printing technique we are able to directly print to the fibers of your neck gaiter. Allowing for a permanent print with no hand feel. Your design can be unlimited colors and your design will never fade due to sun exposure.

Q: HOW BIG CAN MY LOGO?

A: So great news the size of our neck gaiter over all is 8.5″ to 8&3/4″ x 18.5″. You can make your design, logo up to that big.

Q: DO YOU PROVIDE SAMPLE ORDERS?

A: Yes. We have no minimum order quantities so you can order one hat as a sample.

Q: DO YOU OFFER BULK DISCOUNTS?

A: Yes of course. The more you buy, means the more you will save. See the chart in our bulk pricing page for further details.

Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?

A: Here at Nine89 we accept all major brands of payment including Visa, MasterCard, PayPal, American Express, Amazon Payments, Apple Pay and Google Pay.

Q: HOW DO I KNOW WHAT SIZE TO CHOOSE?

A: Great news! Here at Nine89 we have a one size fits most solution. You may message our customer service for more details.